Privacy Policy for RigidBilt

Last updated: November 5, 2025

Welcome to RigidBilt. We respect your privacy and want to protect your personal information. This Privacy Policy explains how we collect, use, and disclose your information and the steps we have put in place to protect it.

1. Information We Collect

We may collect information about you directly from you, as well as automatically through your use of our website or services. This information may include:

- Personal information, such as your name, email address, postal address, phone number, etc., which you voluntarily provide to us.
- Information about your usage of our website, such as your IP address, browser type, the pages you visit, and the time and date of your visits.

2. How We Use Your Information

We may use your information for various purposes, such as to:

- Provide and deliver the services you request, process transactions and send you related information.
- Respond to your comments, questions, and requests and provide customer service.
- Send you technical notices, updates, security alerts, and support and administrative messages.
- Send you marketing and promotional communications via SMS/text messaging about our metal carports, garages, steel buildings, quotes, installation updates, and special offers (with your consent).
- Monitor and analyze trends, usage, and activities in connection with our services.

3. SMS/Text Messaging

By providing your mobile phone number to RigidBilt, you consent to receive SMS/text messages from us regarding:
- Order confirmations and quotes
- Installation scheduling and updates
- Site visit appointments
- Follow-up on inquiries
- Marketing and promotional offers (you may opt out at any time)

You can opt out of receiving SMS messages at any time by replying STOP to any message. Message and data rates may apply based on your carrier's plan.

4. Sharing of Information

We may share your information with third-party vendors, consultants, and other service providers who need access to your information to carry out work on our behalf. We do not sell your personal information to third parties.

5. Security

We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

6. Your Choices

You may have certain rights and choices with respect to your information, including rights to access, correct, update, or request deletion of your personal information. To exercise these rights, please contact us.

7. Changes to this Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

RigidBilt
Phone: (606) 774-0123
Website: www.rigidbilt.com